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Store Associate

Store Associates

Designed to help everyone in your network from store and pick-pack associates to delivery associates to help them get their work done more efficiently and effectively through an easy-to-use UI (user interface).

Shelley Schwartz

“Current realities have brought to the forefront the importance of efficient in-store operations right from auto replenishment of stock, to pick-pack effort optimization, ship-from-store and delivery scheduling. Staying on top of store operations guarantees your consumers the quick yet personalized shopping experience they seek.”
- Shelley Schwartz, Retail Principal, Applexus

Pick-Pack

(Curbside, Deliver at Home)

Pick-Pack
Intelligent Pick Scheduling
Intelligent Pick Scheduling
Aisle Locator
Aisle Locator
Customer Collaboration & Product Swap
Customer Collaboration & Product Swap
Zone Pickup & Package Labeling
Zone Pickup & Package Labeling

Delivery

(Deliver at home)

Delivery Associate
Delivery Scheduling
Delivery Scheduling
Delivery Route Optimization
Delivery Route Optimization
Customer Collaboration
Customer Collaboration
3P Logistics Integrations
3P Logistics Integrations

Customer Service

(In-Store)

Customer Service
Real-time Customer Assistance & Appointments
Real-time Customer Assistance & Appointments
Clienteling – Premium Customer Service
Clienteling – Premium Customer Service
Endless Aisle/Smart Inventory lookup
Endless Aisle/Smart Inventory lookup
Product 360 & Recommendations
Product 360 & Recommendations
Pick-Pack Associates

Pick-Pack Associates

Product Substitutions and Customer Collaboration facilitate the delivery, product returns, and exchange process reducing overall returns due to out-of-stock items. This solution makes the pick-pack process more efficient and improves the uptake of product swaps through active customer collaboration. The result? Fewer returns, higher customer satisfaction levels, and improved brand loyalty.

Intelligent Pick Scheduling, Aisle Locator, Zone Pickup, Package Assembly and Labeling help associates quickly and efficiently locate products, label/pack items, and arrange pick-ups

Product Substitutions and Customer Collaboration facilitate the delivery, product returns, and exchange process, reducing overall returns due to out-of-stock items

Delivery Associates

Delivery Associates

As the world increasingly turns to doorstep / home delivery for its retail needs, your ability to translate this to a consistent customer experience across channels becomes critical. Optimizing delivery routing and scheduling will create a superior customer experience with fewer missed deliveries and help you achieve on-time performance while also optimizing business costs.

Delivery Scheduling, Delivery Route Optimization, Delivery Confirmation provides end-to-end support on the delivery process right from scheduling the delivery and deciding the best route, to confirming receipt of deliveries by customers

Customer Collaboration provides a seamless interface with customers for scheduling details like delivery time and location

Store Associate

Store Associate (Service)

While digital stores are changing the retail landscape, your brick and mortar presence remains an enduring link to the customer. This touchpoint has the potential to underline your brand equity and drive customer loyalty. In-store associates are your brand ambassadors on the frontline and our easy-to-use Store Associate solution helps them do their jobs more efficiently.

Efficient, socially distanced servicing that guarantees an enhanced retail experience without compromising on the personalized touch

Customer Appointments and Clienteling aims at giving the customers a truly personalized shopping experience based on previous orders & buying prefrences.

Inventory Lookup/Endless Aisle prevents loss of sales due to a stock- out at specific stores by seamlessly optimizing inventory at an aggregate level

Smart Product Identification enables a customer to search for a product by clicking or scanning a picture from the mobile applocation

Impact

IMPACT

Our team successfully deployed a robust inventory management system for the second largest fashion retailer in the world. As a result, this global apparel and footwear company was able to effectively synchronize inventory across 200 of their stores in Europe.

We provided an intuitive user interface which enhanced ease of use for store support staff to manage and control inventory. Our solution was tightly integrated with their existing SAP ERP solution as well as other inhouse non-SAP systems.

We Support 24/7

Write to us or call us or walk-in to our office. We help you
kick start your online retail journey and enable you to run
your business the way it should.

Online Retail Support

About

We are professional and reliable provider since we offer customers the most powerful and beautiful themes. Besides, we always catch the latest technology and adapt to follow world’s new trends to deliver the best themes to the market.